Draydex

Revolutionizing Rate Management in the Freight Industry

How DEVtrust Enabled Draydex to Enhance Rate Management and Improve User Experience

Introduction

Bob Mayo, COO of Freight Management Inc. and Founder & CEO of Draydex, LLC, sought to modernize the rate management system (RMS) for his 3PL brokerage company. Partnering with DEVtrust, Draydex developed an advanced digital platform that streamlined rate management operations, improved real-time data access, and facilitated seamless integration with third-party tools.

Challenges

at a Glance

Draydex faced several challenges with its legacy system

Outdated Software

The existing system was almost 20 years old, leading to inefficiencies and a cumbersome user experience.

Data Migration

A large dataset from the old system needed to be imported and understood.

Rate Management

Lack of real-time data and historical tracking affected the accuracy and efficiency of rate transactions.

Third-Party Integrations

Difficulty in integrating with modern tools and services such as Mapbox and payment gateways.

Solutions Blueprint

DEVtrust implemented several innovative solutions to address these challenges

Instant 'Book Now' Technology

Enabled instant drayage pricing, allowing users to get immediate rate quotes.

Rate Management System

Developed a paid and free rate management system for easy rate comparison.

Real-Time and Historical Data

Provided real-time data for rate transactions and integrated historical trackingfor better decision-making.

Google Maps Integration

Utilized integrated Google Maps for effective routing.

Third Party Integration

Integrated Mapbox for accurate location information and a payment gatewayfor secure transactions.

Product Attributes

Quote Listing and Bidding Flow

Enhanced the process of listing and bidding on the platform, with brokers adding fees to the final bid price and customers choosing the most relevant quote.

Administrative Functions and Authorization Levels

Implemented a super admin role with access to all listings and defined different authorization levels for various user roles.

Historical Data and Reporting

Developed a reporting and dashboard feature for tracking processed listings and subscriptions, and collecting historical data for accurate bids and transaction tracking.

User Experience Enhancement

Focused on revamping the user interface design, navigation, and overall system performance to ensure a more intuitive and efficient user experience.

Impact & Achievements

The implementation of solutions yielded impressive results

Instant Pricing

Reduced wait times, boosting transaction efficiency by approximately 35%.

Efficient Rate Management

Simplified rate comparison, resulting in a 25% increase in user satisfaction.

Accurate Location and Secure Payments

Integrated tools ensured precision and security, reducing payment errors by 20%.

Improved Reporting

Enhanced transaction tracking accuracy, leading to a 30% improvement in data reliability.

User Experience Enhancement

Optimized interface and performance, resulting in a 40% decrease in user complaints.

Draydex’s user-friendly interface

Visual insights into the Draydex platform and its transformative features

Testimonials

Let’s see what our client says

Working with DEVtrust was a game-changer for us. Their expertise in developing a modern rate management system not only streamlined our operations but also enhanced our competitive edge in the freight industry.